You log into Snapchat. You see that wonderful fire symbol next to the name of your best friend. The number is growing daily. You are enjoying your best ever Snapchat Streak (officially known as a Snapstreak). You’ve become a Snapchat master!
Then the worst thing happens. Unexpectedly, you’ve lost your Snapchat Streak. But don’t panic! This is how to get your Snapchat Streak back.
The Snapchat Streak Emojis: What Do They Mean?
If you send messages to the same person on a regular basis, a smiling face will show to the right of their name. This indicates that you and your friend are Best Friends. If you’re in a Snap Streak with someone, this will very certainly appear.
How do you know you’re on a Streak with a friend? A fire emoji will appear alongside their name plus the number of consecutive days the Streak has lasted. But you won’t see it for three days; until then, you just have to remember without the emoji prompt.
When your Streak hits 100 days, Snapchat will congratulate you by adding the “100” emoji to the flame symbol. Aside from that, It will continue to indicate the number of days you’ve been on this current Streak.
No one’s perfect, so one party will inevitably forget they’ve not sent a Snap within 24 hours of the previous one. Snapchat has you covred—it’ll remind you by showing an hourglass emoji by your Streak number. If you see an hourglass, send a Snap!
If you’re worried the other person has forgotten too, send them a message on Chat and hope they have notifications turned on.
Please Note: if your Friend Emojis changed recently, we won’t be able to add, restore, or replace them 💔
Friend Emoji Guide 💛
💕 Super BFF
You have been each other’s #1 Best Friend for two months in a row. This is getting serious!
You have been each other’s #1 Best Friend for two weeks in a row. Aww!
You are each other’s #1 Best Friend. You sent the most Snaps to this Snapchatter, and they sent the most Snaps to you, too.
They’re one of your Best Friends! You send a lot of Snaps to this Snapchatter, but they’re not your #1 Best Friend.
😬 Mutual Besties
Your #1 Best Friend is also their #1 Best Friend.
😎 Mutual BFs
One of your Best Friends is also one of this Snapchatter’s Best Friends!
You’re on a Snapstreak! This appears next to the number of days that you and a friend have continually Snapped at each other.
⌛️ Snapstreak is ending
Your Snapstreak is going to end soon! Both you and your friend need to send a Snap to each other within 24 hours, or you’ll lose your Snapstreak. Chats and Snaps sent in Groups don’t count!
It’s your friend’s birthday! This appears next to your friend’s name on the date they entered as their birthday on Snapchat.
How can you keep a Snap Streak going? The secret is not to get too precious about what you take a picture of. You won’t find something meaningful to say every day, so don’t feel too bad if you Snap the ceiling. Add text to explain that this is to maintain the Streak; alternatively, send a nice “thinking of you” message.
What You Should Know Before Getting Your Snap Streak Restored
Before we go into details, you should know that there are certain conditions to getting a Snapchat Streak back. Notably, you can’t do it regularly. Don’t get into the habit of losing your Streak and appealing to Snapchat. They won’t fall for it. In fact, they may only do it once, depending on how generous the company feels.
Secondly, if numerous Streaks have disappeared, this method will likely only work with one contact. Cetainly, there’s a limit of one username per submission. Make your longest-running Streak the priority.
Here’s How to Get a Streak Back on Snapchat
Go to Snapchat Support. You’ll see a list of potential problems; click on My Snapstreaks disappeared. A contact form will load underneath details about Streaks. This will require basic information about your account (username, email address, cell number, and device) and then specifics about the Streak.
Include as many details as you can. Fingers crossed you can remember how many consecutive days your Streak lasted. If not, ask your friend. Failing that, estimate. There’s space later in the form to say it’s an approximation.
Similarly, if you know the exact date you lost your Streak, that’s useful data. However, you can also say the issue occurred since you installed the most recent update.
The penultimate question concerns the hourglass emoji. This is to ascertain whether one of you simply forgot—in which case, Snapchat probably won’t do anything to help. Still, you can make your case clear in the final sction, “What information should we know?”
Be honest. Tell Snapchat if the app wouldn’t load, a Snap just wouldn’t send, or if your internet connection failed. Send your request and wait for a reply. That is if the company replies; sometimes, the reps don’t.
Why Won’t Snapchat Help Me Get My Snap Streak Back?
The social network won’t reinstate your Streak if it just naturally waned. It doesn’t matter if you were nearing 1000 days: if someone forgot, that’s in your own head. Of course, you could lie and say something went wrong with the app. But we don’t advocate that.
Maybe the service doesn’t think the situation warrants a correction. In this case, you’ll need to start new Streaks. Sometimes, a fresh start is a good thing.